Originally Posted by
waribai
We have been given club lounge access at RC Abama during the past two NYE stays we have had. Peak season and they couldn't offer a room upgrade. So we asked for this as compensation along with comp breakfast. They have always agreed.
you are lucky. If you are a frequent guest at the hotel they sometimes do (my daughter had multiple trips to Cleveland clinic and I was almost weekly at the RC and they did it) BUT per Ritz rules, they are not supposed to upgrade you to the club. I think partly to keep the numbers down