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Thread: Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
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Old Oct 31, 2019, 7:51 am
  #2203  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 1,261
Originally Posted by flyinginfuture
Hello,

Can you please provide an update on the status of FB ID 33268902? This is regarding compensation that has been agreed to for a baggage incident in July. I have not received any communication from Customer Relations since September 10.

Is there additional info that is required from me? Has it simply been forgotten?

Thank you.
Hi flyinginfuture,

sorry for the long wait! I've escalated your claim to Customer Relations and ask them to reply to your last messages. Hopefully, this will do.

Best regards,
Katharina
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