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Thread: Issues Getting the Partner Award Fee Refunded When Cancelling
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Old Oct 30, 2019, 9:59 pm
  #14  
channa
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Yeah, it's policy to refund this. I've had to HUACA on this recently, and the second agent apologized profusely and read me the rule from the guide...it's very clear, it's to be refunded if you cancel inside the 24.
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