Originally Posted by
bhunt
Was on UA4731 from COS to DEN. Was delayed 40 mintues because they had to refill deicing truck. Missed my DEN to MCI.
Is this delay considered operational or weather? Wondering if they pay for my hotel as a gold.
definately operational and glad you were taken care of....same thing if the pushback tractor was out of gas and had to wait for the fuel truck to refuel the pushback...this should have been checked prior to deicing