Originally Posted by
Alain Bouzigovitch
Hello everybody. I would like to know if booking a business class trip from Opodo is safe. I will fly from Cdg to Mel on January 13 then Mel to bkk on January 22 and bkk to Cdg on February 3. The best price I can see is €2604 via Opodo or go voyage but I have seen bad reports about these companies. I need your help to book my tickets and fly j on sq flights.
i am used to book directly on the airline site but only for round trip tickets.
Thanks in advance for your advices.
Alain
I have just completed a long haul return trip from Christchurch (New Zealand) to Frankfurt. I booked business class through OPODO.
Unfortunately, when I was on the last leg of the return journey (Melbourne to Christchurch), I discovered that I had been booked onto an economy flight. This came to light when I was denied access to the airport lounge in Melbourne.
I searched through my emails to get clarification.They never informed me directly that they would change the class of travel.
The class of travel is not stated on each leg of the itinerary in the confirmation email .
They have sent me a total of 12 emails for this journey - some of the advertising, trying to get me to book car hire/hotels etc. The change to economy is only evident in one of these emails, and it is not stated directly.
You have to check the itinerary carefully to discover that they ave done this. Its a really annoying discovery, especially when you have already been travelling for 25 hours .You shouldn't have to scrutinize your documents so carefully, looking to see if the company is trying to "pull a fast one". That's not how a good client-customer interaction works