FlyerTalk Forums - View Single Post - Why is Hertz allowed to advertise vehicles that are plainly unavailable?
Old Oct 28, 2019 | 1:52 pm
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aCavalierInCoach
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Join Date: Aug 2003
Location: Northern California
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Why is Hertz allowed to advertise vehicles that are plainly unavailable?

How is this not bait and switch? Booked K4 at EWR for the weekend. Arrived to find an XT5 in the spot (think that's a T4... $10,000 less MSRP than a Velar in any event). After going to gold desk... then manager... ended up in an Evoque because the discussion was going nowhere, think that's even more of an MSRP drop and a disappointing vehicle to say the least. Didn't notice until return that the very "apologetic" manager had not subbed in the Evoque but instead entirely repriced my reso at a somehow higher rate

What is infuriating is that K4 was available up to mere hours before my pick-up. The manager insisted they had not had any Velars or F-pace on the lot in a very long time.

I get that fleets move and sometimes there are missed in reservations made well in advance. This just seems like fraud though. If there is zero K4 inventory or even hope of it, why is it on the website?
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