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Thread: ExpertFlyer Help Desk, Information and Updates Thread
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Old Oct 28, 2019 | 7:39 am
  #2116  
luv2vacay
 
Join Date: Feb 2019
Posts: 268
Strange issue with aircraft alerts.

I had an alert set a few months ago (maybe longer):
Aircraft Change Alert
ICN to ORD
KE37
5/1/20

At 1:45 a.m. I got an email from KE stating that my advance seat selection for the above flight was cancelled due to aircraft change.
I did not get an email from Expert Flyer as of now (9:30 a.m. Eastern Time)
I logged into Expert Flyer and my alert is still there.
I click the magnifying glass thingy and it says there *is* a change.
Still no notification and the alert is there. The "Notified" section shows it hasn't notified for that alert either.

KE website shows it switched from the 77W to the 747.

Is there a delay or is this something special with KE and Expert Flyer?
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