Originally Posted by
xliioper
Sorry, but this doesn't really make any sense. Either there is SU bucket inventory (in which case the upgrade should go through immediately) or not. How would they withhold upgrades on a per flyer basis independently of bucket inventory? Did the agent actually read the memo to you or just summarize it to you? Perhaps there was a delay in ticketing which delayed your upgrade?
The agent of course said nothing (beyond "check again tomorrow") but I can easily imagine how this sort of change could be imemented. Assume SU is available. Remember there is automation that already distinguishing between different levels of Medallion with different eligibility to upgrade criteria based on time. What if they just additionally look at ticket date, and then say "no SU upgrade until 24 hours after ticket issue" - in order to give said Medallion time to fully consider how desirable the given FCM offer might be. Just a theory...