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Thread: Hyatt post-stay survey emails (consolidated thread)
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Old Oct 27, 2019 | 1:51 pm
  #24  
59Impala
formerly a193991
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Join Date: Dec 2014
Location: ZRH - Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX FTL, former LX SEN; AA LTG
Posts: 5,119
Originally Posted by Hydro88

Unfortunately, there's a rule that you will not receive an email survey if you have stayed at another Hyatt property during the preceeding 14 days.
That is really unfortunate. I like to respond to these surveys, providing positive feedback to staff and highlighting some issues. I can confirm, that on 2 occasion (The Confidante and HR Cologne) I received an e-mail apologizing for the experiences and ensuring the issues would not happen again. I am looking forward to my stays again, mid Nov at The Confidante and December in Cologne.
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