Originally Posted by Starwood Lurker
As far as what you get from United for the package deal, this is how I imagine that works: they buy a block of rooms from us at a wholesale rate and you get whatever is in that block of rooms. YMMV. If they do not give you much information about whether you will get a king or two doubles or smoking vs. non-smoking or if you can't indicate your preferences with them, this is something that I would try to address directly with the hotel once the package is booked.
So it's likely that one could get switched to a King (instead of a pair of doubles) without too much hassle?
Don't count on any SPG in-hotel benefits booking this way. In fact, don't even count on getting stay credit for the package as package deals are not eligible for Starpoints or stay credit, although you can be credited for eligible incidental charges if you give the hotel your Starwood Preferred Guest account number at check-in.
Would this be the same for all packages, including, for example, Expedia (which doesn't appear to be a consolidator, but rather makes available whatever offerings Starwood does on their own website)?
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]