sorry to reply so shamefully late to this. I was not logged in to the forum, so even if i've been reading regularly I simply missed the mention. So yes, I'm still here, still very much working with loyalty @AY. Actually even more so in the new role
As always, FT is our Platinum line and we welcome all feedback that we get from here (good, bad and hopefully not too ugly ) We are able to interact, but not always able to comment on everything. But please tag if you need some specific answer.