Originally Posted by
chil
Had a delay/rerouting back in May. The situation is tricky:
(1) AA operated BA ticketed flight ORD-BCN was delayed by ~2h
(2) I missed a connection in Barcelona (BCN-DME) operated by S7
(3) They re-routed me to a different airport in Moscow on SU (BCN-SVO). The total delay on arrival was 3h05min + the ground segment (~100km) that counts.
The entire ticket was issued by BA (DME-LHR-DFW-TUS TUS-ORD-BCN-DME) but there was in fact only one BA operated flight (DME-LHR).
Sent a request to AA back in June as they were the operating carrier. 100% ignored -- no response, no compensation.
Sent a request to BA about a week ago. No answer so far. Should I go to one of the Internet law firms (flightdelayed etc.) or is it better to wait?
They're a US carrier (or more specifically for the explanation, not an EU airline) so they're not liable on an inbound TATL sadly so I doubt there's a claim there. Plus the destination is not EU either which probably doesn't help.