FlyerTalk Forums - View Single Post - Denied points incident at The Plaza Hotel, Honolulu
Old Oct 21, 2019 | 11:41 pm
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sdsearch
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Originally Posted by thunderdeacon
I received said 500 point email, and then an email apologizing, saying the 500 point email was a mistake.
Yes, but in my case that's a mistake too, because they said "the" previous "email" (singular case) was a mistake, whereas they'd sent me more than one saying the same thing.

And they told me point total was wrong, whereas it's correct. It's the additional 500 point part that was wrong (or at least misleading), not the total, but they claimed it was the total that was wrong.

So both their original emails and their correction emails are wrong!
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