FlyerTalk Forums - View Single Post - Marriott resorts doesn't offer breakfast as welcome amenity?

Oct 21, 2019 | 3:38 pm

#2

Horace

Join Date: May 2002

Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite

Posts: 2,366

Quote:

Originally Posted by Vince Chan

I don't want be a difficult customer but am I paying for something that I am entitled for ? Should I check with front desk about this??

If you are Marriott Bonvoy Platinum Elite or higher at a Resort branded as Marriott (the hotel brand, not the company), then your Welcome Gift options should include "breakfast in restaurant per day of Stay for Member +1."

If such a Resort fails to offer the Welcome Gift choices properly, then you can request the $100 USD (equivalent in local currency) compensation. You must do while you are a guest at the hotel.

Keep in mind that the rules a different for Hotels and Resorts at five Rewards-legacy brands. The Platinum Elite breakfast benefit at Hotels is based on Guaranteed Lounge Access (as in the old Rewards program), but at Resorts, it's based on the Guaranteed Welcome Gift (as in the old SPG program).

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