What to do about a business that takes AMEX, but employees can't accept it?
I was at a fast-food restaurant recently that I know takes AMEX because I have used my card there in the past. Today, the cashier told me that he will get in trouble with his boss if he accepts it as a method of payment.
My uncle had a similar experience at a local restaurant when he tried to pay with his corporate card, they told him we don't take AMEX. The waitress said that they get in trouble if they accept it, but he ended up being able to use it because she called her boss and he approved it.
Any idea why a business will "accept" it, but punish employees for allowing it to be used? This makes zero sense to me, and I am tempted to call AMEX and report these businesses to them.