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Thread: Denied points incident at The Plaza Hotel, Honolulu
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Old Oct 21, 2019 | 10:48 am
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sdsearch
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Originally Posted by DaveH
Following up, I had an additional 2,000 base points credit over the weekend, along with another 1,000 for the 50% Diamond Select bonus.

Oddly, I was alerted to check this by an email telling me I'd been awarded 500 points for my stay. Eh? Got the same email again this morning.
The email means next to nothing. It's telling what you've been awarded at some point. It's not necessarily telling you you've been awarded a new 500 points.

I just got an email other day about having been awards 500 points for a stay a few months ago. My point total has not gone up. So they simply re-sent an email from months ago about my last earning.

The email in my case is about the Diamond Select bonus. In your case, was at least one of your Diamond Select bonus postings for 500 (not the total, but a particular posting)?
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