Originally Posted by
Taco Tuesday
I used to use it. One thing I found is that when I use it, I would not get the receipt in my email. When I don't use it, I get the receipt in my email.
This is my experience also, typically for a non-prepaid stay. If I use the app to checkout, I often do not get the invoice by email and have to message the hotel (using the app) to request a copy sent to my email. For prepaid stays, the updated invoice is sent the minute I check out using the app.
Generally I stop by the front desk since most of my stays are not pre-paid, and I need the invoice for accounting purposes. However, if there's a line, or if I'm in a rush to catch a shuttle, etc., I will check out using the app and deal and hope that the invoice gets emailed to me.