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Thread: Canada-US-INTL trips can only check-in on UA.com but not in App
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Old Oct 18, 2019, 4:53 am
  #14  
JimInOhio
 
Join Date: Jun 2014
Programs: UA MM
Posts: 4,130
Originally Posted by gokeeper
Few months ago, I noticed I can no longer check-in in UA app, the normal check-in failed message was given, while I am able to check-in on UA.com without any problem. This become normal for all my INTL trips, no matter Canada-US-INTL or INTL-US-Canada, I just checked-in my tomorrow's FRA-IAD-YYZ flight and no surprise same situation.
Does anyone else has same issue? Any way to fix it? It's not a big issue however in most cases App check-in is more fast and less time consuming.
Thanks all!
To really understand why this could be happening, you probably need to state your citizenship, residency, and destination country. My guess is this will reveal the issue with the UA app.
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