FlyerTalk Forums - View Single Post - ANA Partner Award Ticket - Middle Name Left off Reservation
Old Oct 17, 2019 | 12:12 am
  #11  
Kannai
All eyes on you!
10 Years on Site
 
Join Date: Apr 2014
Location: HND, NRT
Programs: UA Gold (1K 2016–2023 by miracle extensions; RIP 1K status), 1MM
Posts: 283
Originally Posted by Kannai
This seems to be the closest thread to my situation.

I booked a ticket on NH using UA miles, as I have a number of times before. My name in UA's record is James R Surname, which shows up on UA reservations as Surname Jamesr plus my title, and when I check my reservation on NH, I've always had to enter Surname Jamesr, as I did this time when I went on to select seats and my Hindu vegetarian meal (yum!). At auto check-in so on the boarding pass they emailed me, for the first time ever, a space has appeared so my name is now Surname Jame Sr or Sr Jame Surname, depending on which version of my boarding pass (I tried getting a boarding pass from the app too).

It took forever to get through via phone (I guess because of the super typhoon this weekend plus many flights canceled next weekend for the coronation). In the meantime I contacted Twitter support, which told me my name must match my passport so I need to contact reservations (ugh! I tried!). I finally got through and they said my name has no space on their end and I should be fine. I told Twitter support this and they said then yeah, I'm probably fine. When I log into the reservation online I have to enter my name as Jame or it won't open so it's clearly not fine everywhere online.

Has anyone had this happen before? How early do I need to show up in case I'm not? I have the UA reservation info that has my name correct and I was able to check my reservation until a couple days ago as Jamesr. I'm *G so I can use the business line though I'm in Y.
FWIW, in the end it was a non-issue. Why "sr" gets split off a name though remains a mystery.
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