Hi guys,
Hope you here can help me
I made a reservation on thai website for a DPS-BLR via BKK return flight next january 2020
I needed business class and the system gave 2 options to choose from: COACH or BUSINESS CLASS
Take the business class choice, filled with my details and paid the price the system asked to me
When I received the electronic ticket I found the legs DPS-BKK-DPS had booked in B class that is a coach fare, but I had only 2 choice at the reservation moment, and I wanted all the legs in business class!!!
Is there any of you could help on this situation?
Customer service told me is not their problem and if i want all the legs in business class I had to pay more... when I asked the total they were not able to tell me but gave me a Bali office email to speak to...
Thanks in advance for your help