Originally Posted by
pauldb
1. How is the situation resolved?
2. Are you agreeing or disagreeing with me? For clarity, I'm saying the AA guidelines apply though BA will have to process the refund - naturally since it's avios.
Surely since it’s a BA ticket, BA’s rules override any of AA’s? The OP can’t ask AA to change a 125 ticket into revenue buckets. He/She has to ask BA, no?
Edit: he can ask, but, I’m 99% sure AA do not have this power. Much like a TA etc... .