Originally Posted by
jphripjah
If you mean they can combine his reservations so he doesn't have to change rooms, that's right.
But it sounds like he has missed out on the 5th night free benefit by booking four 1-3 night reservations over seven nights and wants to cancel and rebook but doesn't want to risk losing the redemptions. My understanding is they can't just combine the reservations to give him the 5th night free but I'd say it's worth him calling or emailing the Diamond Desk to ask about it.
If that's the case, I don't think they will combine reservation to get you a
5th night free since they want to limit it. Popular hotel likes to use tricky inventory. I made a mistake when I try to book 5 days for early March while it shows inventory for each day. After I booked the flight and tried to book 4+1 free night, it will not allow me to book even each night shows available. Contact customer service for the issue, was asked to email hotel, was told it's due to room type different(one bed or two bed different) that they won't change inventory even it's not hard for them or combine reservation to get 5th free if book separately. I was forced to change to other date and cancel original flight. Lesson learned to check 5 nights in a row even each night is available.
I am fine with their inventory control even most of them said no black out date, other hotel chains are doing the same thing. But hefty transportation over the industry average is another concern, 5th free night saving was used on transportation. Disclaimer: not a hater, just telling a truth.