FlyerTalk Forums - View Single Post - Booked AA using Avios, Schedule Change

Oct 15, 2019 | 5:38 am

#12

Often1

Suspended

Join Date: Aug 2010

Location: DCA

Programs: UA US CO AA DL FL

Posts: 50,253

Quote:

Originally Posted by pauldb

The rules that matter are the most generous of BA's as agent (basically vol refund for £35) or AA's as marketing airline for schedule change. As far as I can see, AA will give you the choice of a refund or rebooking in revenue bucket if the schedule change is 60 minutes or greater, so are those times quoted exactly: is it 60 minutes.

If the refund is available under AA terms, you might need to call or tweet AA to confirm this is the case.

For the purpose of the broader audience as this situation is now resolved:

1. Prior to the day of travel, it is the ticketing carrier, e.g. BA which handles rebooking.
2. On the day of travel, it is the operating carrier, e.g. AA which handles rebooking.

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