I got upgraded to a Presidential Suite at a DoubleTree near Boston on a reservation that was for two separate King rooms. The hotel was oversold and this helped open two regular rooms for them. Afterwards, I looked online and could never find the room. No Butler, but they did leave us flowers and a bottle of wine to help celebrate our anniversary. Our son was moving out of the area and the Pres Suite was awesome with the space it offered made the stay extremely comfortable. They do a lot of weddings at this property so I'm guessing they offer it as part of a wedding booking.