This is my first year as a Globalist and my first attempt at using my suite upgrade awards. I called and had 2 of my awards applied, 1 in London and 1 in Paris. I was quite impressed with the process, both stays were initially booked with points, and I assumed there would be a catch. Both were confirmed on the phone and I was told I would get confirmation emails in a few hours, I am quite happy with this benefit. I had to work and shift a few stays around this year to make Globalist again next year, but I am quite impressed by the value I receive from Hyatt, so not much of a sacrifice, lol.