Originally Posted by NoStressHere
If I was in Management at Delta, this person, or the supervisor/manager that authorized this response would be FIRED today. Delta should be worried and concerned that their product is not listed. Sending the problem to Travelocity is the most idiotic thing I have ever heard. If the culture was such that a PROFIT and SELLING SEATS was a priority, this would be escalated immediately.
Duh - passenger wants to buy a ticket and can not - we gotta do something, fast!
Wow are you right! I just tried to input Delta as my preferred airline on Travelocity (looking for A Fares, using Flight Tools-Fare Listings and NO DELTA FLIGHTS appear. The message I get says: Some required information is missing or invalid. If I use "all airlines" every airline BUT Delta appears in the choices. What the heck is going on?