Originally Posted by jasonheard
What happens to those who have earned 100,000 miles and then cashed them in for a free ticket, leaving their OnePass balance at say, 15, for example (currently what mine's at). Are they going to have a negative balance when Chase tries to "reclaim" their miles?
Chase told me that about 6 months ago when I cancelled my card but so far my mileage is still in the account.