Originally Posted by WestCoastPDX

As someone with a business that pays six figures a year in merchant fees, I feel this pain.
It's the salary of two decently paid people. So, I have two less staff for the privilege of taking cards.


I also know the flip side: as every trip around the world I do is in J and basically free, because of the millions of points that stack up from paying our vendors in credit cards.
One of our larger vendors (who runs our cards for maybe $400k a year?), stopped taking credit cards last month.
Or, I can pay them, but it's 2.75%.

I don't like that, but, I'm not going to take my business elsewhere.
I think most businesses realize that losing ~3.1% annually on millions of dollars of transactions is a big enough hit where they need to adjust.

it's complicated times, and I think more people will do surcharges, and then discounts if you pay debit/cash.
It's real money we're talking about here annually for us. Not $100 or $1,000 or just $10,000

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I also love all the fake outrage by coffee buying customers.
Listen, if you leave a store and never come back because they charge you 3% more... the store doesn't want you there in the first place.