Here's a new one for me. I upgraded a ORD-MCO flight with a BXP1 at time of purchase and everything looked good. I chose a seat in First class and the reservation said ticketed. Today I checked the reservation and it shows as Business Class with the same seat. The weird part is I'm getting the TOD upgrade option....$156 to move to First class. While I wish they ran the 321T's on the Mickey Mouse runs, that is not the case.

I called Web Support and they said the ticket needs to be reissued. They connected me to Meeting Services who said Web Support was wrong and the ticket was fine. While I want to trust Meeting Services, I seem to have issues every time I upgrade with a BXP1.

Has anyone had this same issue and is there any clear cut way to tell if the ticket IS correctly reissued? Last time I had an issue using BXP1's I had to HUCA 3 times before someone could actually see an issue with my ticket and reissue correctly (so i could checkin online).