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Thread: Cabin crew announcements - is there a minimum standard?
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Old Oct 8, 2019 | 9:56 am
  #65  
Steve_ZA
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Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,436
Originally Posted by FEMW
That's true but that is only one part of communication that happens on board an aircraft. What reasonable adjustment does the flight deck make when there's a delay and the pilot is making an announcement regarding this delay which may impact on forward travel? My deafness is noted on my BAEC profile but the cabin crew dont come up to me to ensure that I have been informed of delays etc. Just saying....
Hopefully now that crew will have their own device/phone with customer information on it that this is one of the current shortcomings that can be addressed.
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