FlyerTalk Forums - View Single Post - Trouble at Courtyard Emeryville,CA
View Single Post
Old Aug 29, 2004 | 11:42 pm
  #2  
estnet
All eyes on you!
25 Years on Site
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,965
This is always a little tough for me... can the hotel be held responsible for "bad" guests. What I have decided is fair IMHO - I call the front desk at the time I am being disturbed to give them a chance to have security or whomever correct the problem. I might make a second call if it is not resolved. Depending on the action taken I then may or may not make any further reqests for adjustment the following morning.

Somehow it seems a little unfair to expect a lot from the hotel if you haven't given them a chance to take care of the problem (altho you might have and just not mentioned in your post).
estnet is offline