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Thread: Consolidated "Late Check Out" thread
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Old Oct 6, 2019 | 8:59 pm
  #1164  
Bartolo
20 Countries Visited
1M
All eyes on you!
10 Years on Site
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,809
Originally Posted by bon mot
Under what circumstances might the HH app decline digital checkout and request guests stop by the front desk instead?
I had this situation in August. No rooms available, despite my confirmed booking. Explanation from front desk manager. Did get a room but from the desk.
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