Odd thing today: I went to pay my Cap One card. It can be paid via "Capital One" or "Visa". Had the rep do Capital One and the fee was $9.99 for same day and there was no next day option.
The card information was stored in there as I've paid it many times before so it's not like the rep selected the wrong biller. She was knewer but still seemed to know how to work the system.
I ended up paying it via Visa no problem ($1.50 fee).
Any one else with problems?