Originally Posted by
AirbusFan2B
Government regulations don’t require. If I’m correct that AA & DL similarly lackluster, this is what we’re saddled with. Consumer has no recourse.
So what would happen if I didn't check online and went straight to the airport on Thursday afternoon. Presumably UA couldn't deny my checking in and boarding since I have a confirmed flight with them in Polaris J back to Canada? Doesn't the CoC at the very least force UA to communicate changes, never mind the traveller accepting those changes, for the changes to stick?
Originally Posted by
Repooc17
DL does well in this regard, as usual. Sometimes I'd get probably too emails about schedule changes, even minor ones. And, just the other day, I got a courtesy phone call from DL agent regarding an improper domestic connection:: > 4 hours. Lovely conversation with DL, as always!
OP, you sound awfully surprised - should peruse the above linked thread first. This is UA we are talking about, after all; every single one of my itineraries (going into mid-next year, mind you) has had some kind of schedule change, however minor. How many emails have I received? ZERO!
Yes, this is an annoying issue. I've emailed the GS desk and hopefully they will provide a more satisfactory response than your feedback is appreciated.
Safe Travels,
James