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Thread: No email notification of upgrades or schedule changes
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Old Oct 4, 2019 | 5:42 pm
  #86  
fumje
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Originally Posted by IAH-OIL-TRASH
That might be it - she was as dealing with another seat issue at the door.

UA should send text alerts in these cases. I could have gathered my stuff back up and been out of seat before other guy showed up.

I don’t bother looking at the waitlist after check-in. I set my expectations on a coach seat and if upgraded, it’s a pleasant surprise. If I had looked at list after boarding, I might have seen the upgrade. After I got to my new seat, I did look at it and it indeed update to show 6B.
I agree a text would be smart. They send 'Here we go!' and 'Welcome to __!' ones already, and even occasionally 'Your seat assignment to __ has changed', which seems related to this.
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