Originally Posted by
Kacee
That is a not uncommon problem. The property will claim it's Marriott, but my personal belief is it's the property messing with your reservation b/c they don't want to give away the suite.
Well actually the hotel did give me executive suite due to my Platinum Status. I told him, normally, I will take this. But since I have done SNA on the specific suite and the hotel accept it, then I am expecting I get that type of room (and now any other suite).
And surprisingly they are a legacy SPG hotel.