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Old Oct 1, 2019, 9:08 pm
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djibouti
 
Join Date: Nov 2012
Location: SFO
Posts: 1,746
Process for changing an award flight

I apologize for such a basic question but having just been thwarted by LifeMiles, I want to anticipate if I'll have any problems. I have an Aeroplan award on LX J for a return from Europe. If LH F opens up (obviously via a different connecting city):

1) Will I be able to make this as a change over the phone (changes can't be made online, it seems?)
2) Will there be any issue with the fact that it's a change in partner, routing, or class of service? Possibly also a date change.

I will have the difference in miles (15k per ticket) in my Aeroplan account already, and understand that there's a fee (I think 100CAD/person) and maybe tax changes. No problem with the fees, I just want to make sure this won't be a matter of cancel the first booking, wait for the redeposit of miles, and pray the seats are still there.
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