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Thread: AA Award: Cathay Pacific / CX availability, etc. (2018-2022 archive)
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Old Oct 1, 2019 | 7:33 am
  #1199  
JJeffrey
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Originally Posted by ReachMoon
The AA agent refused to work with CX on this issue. Then she trys to route me on different route which will take 2 stops and much longer so I refused. I guess the worse case I just buy the ticket from HKG to SIN. Thanks for the help!
Definitely HUCA (hang up call again).

A good agent definitely should be able to at least try to work with CX, rather than just resorting to whatever award availability is currently showing.
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