Blue Inc, JetBlue's business booking tool, is being eliminated, effective tomorrow. The email about it went out this afternoon.
The system was never really fully integrated with the rest of JetBlue's IT. For a long time, points/segments weren't posting correctly to individual users' accounts. Eventually, they fixed that, but lately confirmation emails haven't been going out.
It's probably for the best that JetBlue gets rid of it since they have bigger IT issues to work on. Hopefully, they can develop a good small business tool that mimics the other airlines (you just enter a code at booking for credit) in the future.
Email copy below.
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Dear BlueInc. Partner,
As you probably know all too well, the complexities of keeping technology updated and running smoothly on multiple websites can be challenging, so after careful consideration, we've decided to retire the BlueInc. website.
Here's what you need to know:- Effective 10/1/19, the Blue Inc. site will no longer be available for new bookings or managing flights.
- You can use jetblue.com to make new bookings, as well as manage bookings already made in Blue Inc.
- The Blue Inc. site will remain available to view booked flights and perform other administrative functions through the beginning of 2020.
- Your company's TrueBlue points and travel bank balance will be transferred into a new account on jetblue.com, which you can continue to use for employee travel.
- During the transition period, your company points and travel bank balance will temporarily be unavailable.
- Your company's administrator will receive a separate email with instructions on how to activate the new account.
- This will have no impact on your individual TrueBlue account.