Originally Posted by
AverageHighFlyer
To make the system more efficient and decrease the time wasted by people having to move to the right counter, it could be improved to “pre-announce” numbers, that is, telling people to go to a counter and wait for it to become available. .
No - then you end up behind someone with a major issue while the other queues move on. I hate they way they do this form of queue (or line) at certain US immigration points.