FlyerTalk Forums - View Single Post - The Big UPGRADE Thread – all you need to know about AY upgrades
Old Sep 30, 2019, 1:50 am
  #1072  
Post Scriptum
 
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Originally Posted by Post Scriptum
4 days to go for voucher expiry, only few seats sold in J and two heartwarming calls made to CS about voucher expiry and two plats travelling etc. Remains to be seen whether the other department is working on weekends or not, but somehow I start to remember old Dilbert cartoons about HR department and making connections...
"The other department" had answered to the query in the system with NO, but did insist with CS to push them again. Also stripping the request to only 3 would be okay but now lets see how AY actually handles this kind of case. I would fully understand the hesitance of RM of the flight would already be upgraded to max but the EF-data it does not seem to be realistic.
Likely need to have another call to start shuffling upgrade requests to SH-upgrades etc.
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