FlyerTalk Forums - View Single Post - Name too long in booking when filling in passport number ?
Old Sep 28, 2019 | 2:35 am
  #1  
airsurfer
All eyes on you!
15 Years on Site
 
Join Date: Dec 2009
Posts: 616
Name too long in booking when filling in passport number ?

A few weeks ago I booked an SQ flight AMS-SIN-SYD, and filled in our names without problems.

Now I filled in the passport numbers of which one succeeded, but the other one the site refused the accept the expiry date. After some investigation, it appeared to be that the first name is too long, but that cannot be changed. Weird that that 'too long' first name is accepted in the initial booking.
Any others have stumbled upon this problem on their website ?

Should I contact SQ ?
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