FlyerTalk Forums - View Single Post - Gold card being not recognized

Sep 28, 2019 | 1:36 am

#12

axxoo25

Join Date: Jun 2018

Programs: TK Elite

Posts: 246

Quote:

Originally Posted by ericw

My 2 year cycle shouldn't end until Nov 2019 and I requalified more than a year ago. But it seems my status has already been extended to Nov 2021 last month, and the wheel reset to 0.
However, it say I need to collect "25K before Nov 2018" and 37.5K before Nov 2021 to maintain elite status.
Also, the CA flight just posted didn't move the wheel.
Should I be worried?
I know it is likely a waste of time if I contact TK because TK app does show that I am Elite.

I have the same problem - my cycle should end 09/19 and it shows now that it has been extended to 09/21.

I contacted TK and the gave an answer which is not an answer...

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