FlyerTalk Forums - View Single Post - Barclaycard AAdvantage Aviator Silver and Red Cards (master thread)
Old Sep 27, 2019 | 2:59 pm
  #478  
sinanju
40 Countries Visited
2M
20 Years on Site
 
Join Date: Oct 2005
Location: NYC & EGC
Programs: Recovering AA flyer, LT PLT 2.7 MM
Posts: 1,562
The full text of the email I just received:

We’re making changes to the benefits you receive with your AAdvantage® Aviator® Red Mastercard® effective November 1, 2019.

Your Auto Rental Collision Damage Waiver and Identity Theft benefits will be enhanced. For example, you will now have access to an online monitoring dashboard and resolution features that scour the internet and Dark Web for compromised credentials and financial account takeover.

Also, you will be eligible to receive Cellular Telephone Protection, which provides coverage for certain damage to or theft of your cell phone effective November 1, 2019.

Your Extended Warranty, Price Protection, Purchase Assurance, Satisfaction Guarantee and Trip Delay benefits will be removed; however, claims can be submitted for eligible purchases made through October 31, 2019.

Restrictions, limitations and exclusions apply. Please go to the Rewards and Benefits section of the website for specific information about benefits that are being removed and added. You can also refer to your Guide to Benefits effective 11/1/19 at www.AviatorMastercard.com, which includes a full explanation of your updated coverages and details regarding specific time limits, eligibility and documentation requirements.



I called customer service. They say Mastercard is to blame, not them. I told them I didn't care. I also tweeted at them, AA, Mastercard, and Visa to complain and let them know I'll be using a Visa card from now on. Some companies (like AA) react to tweets, some do not.

Last edited by sinanju; Sep 27, 2019 at 3:07 pm
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