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Old Sep 27, 2019 | 1:08 pm
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MSPeconomist
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Originally Posted by Luke Francis
My company booked my flight and attached another employees ticket to my account (I assume to take advantage of my status compared to theirs). I would like to use miles to upgrade my seat to first class but every time I try it makes me include the other passenger. Is there any way to do this on the website or am I doomed to call the hotline?

Thanks,
You would need to split the PNR, which requires a call. Also, that will prevent the other person from using benefits due to your elite status in general.

Using miles too upgrade a (domestic I assume) ticket means that you're doing a pay with miles buyup to a higher fare class and tickets with different fares cannot share a PNR.
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