Should have scoured FlyerTalk before I'd spent 25 minutes trying to check in on multiple platforms - that'll teach me! 0 in the visa field it is - so much for optional info!
It won't produce a mobile boarding pass for the Other Half for MAD-LAX (of AMS-MAD-LAX) - is that likely to be SSSS? I can force it to produce a pop-up about a doc check, but I would have thought she wouldn't get either BP if that were the case...? (She's a US citizen, if that matters)
OT: why don't more airlines use their brand colours for mobile boarding passes? Looks like this trip on IB, JL and CX is going to net me eight white MBPs for my collection - not terribly exciting...!