FlyerTalk Forums - View Single Post - Ambassador not getting an upgrade
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Old Sep 24, 2019, 1:26 pm
  #3  
Irons80
 
Join Date: Jul 2009
Programs: BA EC Gold, IHG Rewards Diamond Ambassador
Posts: 97
I booked a Club King on a 2 night stay - the next level up is a regular suite (it's not on the exclusion list and there are many types of suites) and I received this last time and it's what the app said I would be getting before I arrived.
I have asked the duty manager to reduce my room rate accordingly - I doubt they'll agree, but I will find out tomorrow and I cannot walk out as it's a pre-paid rate.
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