Originally Posted by
samjnz
Have other people also experienced having no instant upgrade confirmations anymore?
If so, then this seriously devalues the program to the point I might as well be an airline free agent and purchase the cheapest paid business ticket around
Depends on the route. Date and time you fly. Upgrade seats to Houston and Chicago I have noticed becoming extremely hard to get. LAX and Sydney pretty much 100% of the time confirmed at time of request.