Originally Posted by helvetic

Checking in today. Hotel called me yesterday — the lady on the other hand of the phone was giggling the entire time, not too sure why. Asked me about my checkin time and asked if I needed anything. Basically said they couldn't do anything except a late checkout (no early checkin, no high floor rooms, no views, certainly no upgrades — all I wanted is a high floor room). Not expecting much since it's new year's eve, but hopefully there's still a slim chance for a surprise at checkin later.