Originally Posted by
cfischer
This is entirely unacceptable. I would push AA very hard to make this one right. The sole reason to fly J TATL is to get an hour or two of sleep. Unreal. I would have been besides myself if that happened to me. Would probably ask for a ticket refund.
That may be your sole reason, but many fly J for the service and comfort levels. OP has stated this was an overnight night flight but not how far into the flight they were. A ticket refund request is OTT, maybe some miles as a token gesture and a ticking off for the attendant.